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Mail being rejected!

Subscribe to Mail being rejected! 7 post(s), 3 voice(s)

 
Avatar Ask Bjørn Ha... 22 post(s)

Being a mail provider of all things it’s incredible that you don’t have a reliable queue mechanism for, you know, MAIL. ?!??

Mail sent to our sproutitmail address is currently being rejected and sent back to the user with this message. I only noticed because I manually was forwarding something into our sproutit queue. Who knows how many of our users have gotten this.

1) Why in the world do you have a queue mechanism that just rejects on failure?

2) Why aren’t you monitoring this?!

- ask

<sprout@mail.sproutitmail.com> (expanded from <solfo@sproutitmail.com>): Command died with status 1: ”/u/apps/Mailroom/current/script/pumper”. Command output: /usr/lib/ruby/1.8/logger.rb:513:in `write’: File too large – /u/apps/Mailroom/releases/20071007233618/log/production.log (Errno::EFBIG) from /usr/lib/ruby/1.8/logger.rb:513:in `write’ from /usr/lib/ruby/1.8/monitor.rb:229:in `synchronize’ from /usr/lib/ruby/1.8/logger.rb:505:in `write’ from /usr/lib/ruby/1.8/logger.rb:335:in `add’ from /usr/lib/ruby/1.8/logger.rb:392:in `warn’ from

 
Avatar titanium 1 post

I am having this same issue. Is this something that will be fixed soon?

 
Avatar Mark 12 post(s)

This is indeed ridiculous. It has been almost 7 hours! :(

 
Avatar Ask Bjørn Ha... 22 post(s)

I emailed support@ too when I wrote the above message; but I guess nobody was home.

This is really unprofessional.

 
Avatar Mark 12 post(s)

Seems to be working again :)

Thanks

 
Avatar Ask Bjørn Ha... 22 post(s)

Nope, I just got this error back:

<sprout@mail.sproutitmail.com> (expanded from <solfo@sproutitmail.com>): Command died with status 1: ”/u/apps/Mailroom/current/script/pumper”. Command output: /usr/lib/ruby/1.8/logger.rb:513:in `write’: File too large – /u/apps/Mailroom/releases/20071007233618/log/production.log (Errno::EFBIG) from /usr/lib/ruby/1.8/logger.rb:513:in `write’ from /usr/lib/ruby/1.8/monitor.rb:229:in `synchronize’ from /usr/lib/ruby/1.8/logger.rb:505:in `write’ from /usr/lib/ruby/1.8/logger.rb:335:in `add’ from /usr/lib/ruby/1.8/logger.rb:392:in `warn’ from /u/apps/Mailroom/releases/20071007233618/vendor/plugins/acts_as_cached/lib/acts_as_cached.rb:244:in `set_to_cache’ from /u/apps/Mailroom/releases/20071007233618/vendor/plugins/acts_as_cached/lib/acts_as_cached.rb:209:in `get_and_set_cache’ from /u/apps/Mailroom/releases/20071007233618/vendor/plugins/acts_as_cached/lib/acts_as_cached.rb:193:in `get_cache’ from /u/apps/Mailroom/releases/20071007233618/vendor/plugins/sprout_cache/lib/active_record_ext.rb:28:in `cache_find’ from /u/apps/Mailroom/releases/20071007233618/app/models/preference.rb:42:in `record_for_key’ from /u/apps/Mailroom/releases/20071007233618/app/models/preference.rb:51:in `get_key’ from /u/apps/Mailroom/releases/20071007233618/app/models/organization.rb:332:in `email_domain’ from /u/apps/Mailroom/current/script/pumper:20 from /u/apps/Mailroom/current/script/pumper:18
Reporting-MTA: dns; mail.sproutitmail.com
X-Postfix-Queue-ID: 709C6B805AE
X-Postfix-Sender: rfc822; ask@solfo.com
Arrival-Date: Wed, 1 Oct 2008 22:59:24 +0000 (UTC)

 
Avatar Ask Bjørn Ha... 22 post(s)

Still getting this error sent back for each mail. Some mails are making it into sproutit, but as far as I can tell not all of them.

It’s been two days now and the sproutit folks are still gone …

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