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Automatically go to Anyone?

Subscribe to Automatically go to Anyone? 2 post(s), 2 voice(s)

 
Avatar Erik 5 post(s)

I am wondering is it possible to set email to automatically go to ‘anyone’ instead of a specific person? It seems to be disorienting co-workers because all mail is currently being assigned to me.

 
Avatar Peter Administrator 45 post(s)

Good question. If you have auto-assign turned on (it is by default) Mailroom will initially assign all messages to the administrator. As you reassign them Mailroom will learn how to assign future emails. After a few days you should see the messages being automatically assigned.

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