Request: Use my own SMTP server

Subscribe to Request: Use my own SMTP server 6 post(s), 4 voice(s)

 
Avatar Mike Sax 4 post(s)

Hi there,

It would be great if we could set up mailroom to send messages using our own mail server (by specifying server name, port, username, password, and authentication method). Why? Three reasons:

1) We've set up our mail server so that we minimize the chances of being tagged as spam (SPF DNS records, etc).
2) We use GMail for Domains and save all history as a "backup".
3) We get some additional safety because our outgoing mail is scanned for viruses, etc.

Item #2 is the biggest one… right now we can use MailRoom to work very nicely with GMail, but our outgoing mail isn’t saved on the GMail side in the conversation.

Thanks!

—Mike

 
Avatar Jimmie 1 post

I’m not a Mailroom user yet but this question is central to my decision to adopt Mailroom or not. On the surface Mailroom appears to be exactly what I need as I’m sending over a thousand emails a month now and, frankly, it’s driving us nuts. However, if outgoing email won’t be from my own domain, it could be a deal-breaker.

Is there a way that can be done?

Jimmie

 
Avatar Peter Administrator 45 post(s)

Hi Jimmy,

Thanks for posting on the forum

There are currently two ways to reply using a personalized reply address. The first is to use POP to check you other accounts. Mailroom will use the address associated with the POP address as the reply address.

The second way is to set the reply address in the preferences.

1. Click preferences
2. Click the Mailroom tab on the left
3. Click the Email tab on the top.
4. Type the reply address in the field and save.

*Make sure you have the address you just entered forwarded to Mailroom or the you won’t get the emails back if the person replies again.

When you set the reply address in preferences Mailroom automatically uses that address as the default reply address for all incoming mail that is using a sproutitmail address. So you can use this in conjunction with POP

Don’t hesitate to ask if you have anymore questions.

 
Avatar Ask Bjørn Ha... 11 post(s)

Hi Peter,

Your response didn’t address Mike’s concerns about routing the mail through a company server to be appropriately SPF/DKIM/DomainKeys tagged…

- ask
 
Avatar Peter Administrator 45 post(s)

You are right Ask.

I can’t think of a good way to accomplish this with a standard email setup. I honestly haven’t considered this type of set up. We will be implementing IMAP but that will not allow you to actually send the replies from your servers.

I’ll file is and bring it up at the next tech meeting.

Thanks for the idea.

 
Avatar Ask Bjørn Ha... 11 post(s)

Can Postfix route mail based on the envelope sender?

If not then it’s not hard to make an local mail queue in a database and then have a daemon or two running to do the actual sending (on our website yellowbot.com we actually do this to better control where mails gets sent from no matter which program on which server generates them).

I’m sure there are SMTP libraries for Ruby supporting TLS/SASL/etc – and if not then it’ll just be a few hundred lines of Perl to do it. :-)