Feature Request: see my tickets + unassigned

Subscribe to Feature Request: see my tickets + unassigned 2 post(s), 2 voice(s)

 
Avatar Mike Glover 3 post(s)

When I sit down in the morning to clear (okay..make a dent in) the support queue, I have to look in both the ‘unassigned unassigned’ box plus my own box. OR, I need to look at everyone’s messages.

It would be very nice to see both sets of messages together.

 
Avatar Peter Administrator 45 post(s)

That is a good idea Mike. I’ll put that on the list of possible filters for the next version of Mailroom.