Breaking the ice

Nobody’s posted here. So I just thought I would.

If Mailroom helps us track our contact form then it will do the job we need.

Thanks for opening up this forum John! Please tell us how it works for you.

In case you haven’t seen this yet; you can actually post your content forms directly into Mailroom, which will allow you to automatically tag and assign emails based on the values of the fields.

Here are the docs

Thanks Charles.

I am using a web based service that has a built in form generator. I can write my own form but I am lazy and use theirs. I use one form to cover the many different pages (lazyness again) The down side is that the subject of the form remains the same “Contact Form”.

The form has radio buttons so the customer can choose a department. In the past I used Gmail to sort the mail according to the radio button choice. Right now I prefer the mail to come to a central person who reads and distributes it. That works even better as customers don’t always choose the correct department.